Fakeeh Care Jobs in Saudi Arabia – IT, Commercial, Critical Care, Andrology and IVF Vacancies
Fakeeh Care is offering career opportunities in Saudi Arabia for professionals in information technology, hospital commercial management, critical care medicine, andrology and fertility treatment.
The available positions include IT Specialist, Commercial and Marketing Manager, Critical Care Specialist, Andrologist (Lab Technologist) and IVF Consultant.
About Fakeeh Care
Fakeeh Care provides healthcare and hospital services through a patient-centered model focused on quality, safety, ethical conduct and continuous improvement.
The organization expects employees to protect confidential information, follow clinical and operational policies, maintain professional standards and contribute to service-development initiatives.
Available Jobs
- IT Specialist
- Commercial and Marketing Manager
- Critical Care Specialist
- Andrologist (Lab Technologist)
- IVF Consultant
Related Job Categories
- Healthcare IT Jobs
- Hospital Management Jobs
- Critical Care Jobs
- Laboratory Jobs
- Fertility and IVF Jobs
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IT Specialist
Employment Type: Full-time
Job Description
The IT Specialist provides first- and second-level technical support to users experiencing hardware, software, network and device-related issues.
The role supports daily IT operations, equipment deployment, system availability, asset management and the implementation of information-system upgrades.
Technical Support
- Provide first-level technical support.
- Provide second-level technical support.
- Diagnose hardware problems.
- Troubleshoot software issues.
- Resolve network-connectivity problems.
- Respond to user service requests.
- Escalate complex incidents to senior IT personnel or specialist teams.
Support Channels
- Respond to requests received by telephone.
- Provide support through email.
- Manage tickets through the service-desk system.
- Provide in-person technical support when needed.
- Keep users informed about incident status and resolution.
Devices and Equipment
- Support desktop computers.
- Support laptop computers.
- Support mobile devices.
- Support printers and scanners.
- Support peripherals and accessories.
- Assist with hardware replacement and equipment setup.
Installation and Maintenance
- Install approved software.
- Configure computers and user devices.
- Maintain hardware and operating systems.
- Apply system and software updates.
- Assist with information-system upgrades.
- Test upgrades before production implementation.
- Support system stability after deployment.
Asset and Inventory Management
- Assist with IT asset tracking.
- Maintain accurate hardware inventory records.
- Record equipment assignment and movement.
- Support device preparation and deployment.
- Help identify missing, damaged or obsolete equipment.
Service-Desk Documentation
- Document technical incidents and user requests.
- Record diagnostic steps and final solutions.
- Maintain service-desk knowledge-base articles.
- Share reusable troubleshooting guidance.
- Ensure support records are accurate and complete.
Onboarding and Offboarding
- Prepare hardware for new employees.
- Support account creation and system access.
- Deploy laptops, desktops and accessories.
- Recover equipment during employee offboarding.
- Support account closure and access removal.
- Ensure onboarding and offboarding tasks follow approved procedures.
Systems Monitoring
- Monitor system performance.
- Monitor network availability.
- Identify service interruptions and performance issues.
- Support efficient and reliable IT operations.
- Escalate recurring or critical system problems.
Candidate Profile
- Experience supporting hardware, software and networks.
- Strong troubleshooting and problem-solving skills.
- Knowledge of end-user devices and peripherals.
- Familiarity with service-desk and ticketing systems.
- Good documentation and communication skills.
- Ability to prioritize several support requests.
- Commitment to user service and information security.
How to Apply
Interested candidates should apply through the official application method associated with the Fakeeh Care IT Specialist vacancy.
The CV should highlight desktop support, network troubleshooting, service-desk tools, device deployment, asset management and systems-upgrade experience.
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Commercial and Marketing Manager
Job Location
DSFH NEOM, Tabuk Province, Saudi Arabia
Employment Type: Full-time
Job Description
The Commercial and Marketing Manager is responsible for driving revenue growth, market penetration and brand positioning for DSFH NEOM.
The role leads integrated commercial and marketing strategies supporting patient acquisition, payer relationships, service-line growth and long-term organizational sustainability.
All activities must remain aligned with Fakeeh Care Group’s brand, governance and commercial frameworks.
Commercial Strategy
- Develop the commercial strategy for DSFH NEOM.
- Execute commercial plans in line with hospital business objectives.
- Align local initiatives with group-level commercial priorities.
- Identify market-development and growth opportunities.
- Support the long-term financial sustainability of the hospital.
Revenue Growth
- Drive revenue growth across priority clinical service lines.
- Develop pricing strategies.
- Improve patient-volume performance.
- Support market-expansion initiatives.
- Identify new commercial channels and partnerships.
- Monitor commercial performance against targets.
- Recommend corrective actions when results fall below plan.
Patient Acquisition
- Develop strategies to attract new patients.
- Improve awareness of hospital services.
- Coordinate campaigns supporting priority specialties.
- Analyze patient-acquisition performance.
- Support retention and relationship-development initiatives.
Payer Relationships
- Support relationships with insurance companies and other payers.
- Coordinate commercial discussions concerning service access.
- Support pricing and contractual arrangements.
- Identify opportunities to expand payer coverage.
- Work with internal stakeholders to improve commercial outcomes.
Marketing and Brand Positioning
- Lead integrated marketing strategies.
- Strengthen the DSFH NEOM brand position.
- Ensure consistency with Fakeeh Care Group identity.
- Oversee market and competitor analysis.
- Support digital and traditional marketing campaigns.
- Measure campaign effectiveness and return on investment.
- Promote priority healthcare services to relevant audiences.
Candidate Profile
- Strong experience in healthcare commercial management or marketing.
- Ability to develop and implement revenue-growth strategies.
- Knowledge of patient acquisition and payer relationships.
- Strong market-analysis and brand-development skills.
- Ability to work within governance and corporate-brand frameworks.
- Excellent leadership, communication and stakeholder-management abilities.
- Strong commercial and analytical judgment.
How to Apply
Interested candidates should apply through the official application method associated with the Fakeeh Care Commercial and Marketing Manager vacancy.
The CV should highlight healthcare revenue growth, patient acquisition, payer management, pricing, service-line development, marketing strategy and brand positioning.
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Critical Care Specialist
Employment Type: Full-time
Patient Care
- Provide patient care within formally granted clinical privileges.
- Follow recognized standards of critical-care practice.
- Comply with Fakeeh Care policies and clinical protocols.
- Assess and manage patients according to approved responsibilities.
- Coordinate care with attending physicians and multidisciplinary teams.
Clinical Documentation
- Document all care provided to patients.
- Follow Fakeeh Care documentation policies.
- Ensure clinical records are accurate and timely.
- Record assessments, procedures and treatment decisions.
- Protect patient confidentiality and data privacy.
Patient Education and Communication
- Provide patients with clear information about their care.
- Communicate effectively with patients and their families.
- Coordinate inpatient education with the attending physician.
- Explain procedures and treatment plans within the role’s authority.
- Respond professionally to patient questions and concerns.
Medical and Surgical Procedures
- Perform approved medical procedures.
- Assist with approved surgical or invasive procedures.
- Operate strictly within granted privileges.
- Follow clinical safety and infection-control requirements.
- Document procedures and patient responses.
Medical Reports
- Provide requested medical reports within the required timeframe.
- Use the approved Fakeeh Care report format.
- Ensure reports are accurate and clinically appropriate.
- Follow authorization and confidentiality requirements.
Departmental and Academic Activities
- Attend departmental meetings.
- Participate in scientific activities.
- Contribute to clinical discussions and service development.
- Support the education and training of junior staff.
- Participate in professional-development activities.
Candidate Profile
- Appropriate medical education and professional licensing for critical-care practice.
- Ability to provide safe care within granted privileges.
- Strong clinical judgment and communication skills.
- Commitment to accurate clinical documentation.
- Ability to work effectively in multidisciplinary teams.
- Interest in teaching, training and continuous professional development.
- Strong commitment to patient safety and confidentiality.
How to Apply
Interested candidates should apply through the official application method associated with the Fakeeh Care Critical Care Specialist vacancy.
The CV should highlight critical-care experience, clinical privileges, procedures, patient management, teaching activities and valid professional licences.
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Andrologist (Lab Technologist)
Employment Type: Full-time
Required Knowledge
- Strong foundational knowledge of male reproductive health.
- Understanding of diseases affecting the male reproductive system.
- Knowledge of conditions associated with male infertility.
- Understanding of erectile dysfunction and related disorders.
- Knowledge of diagnostic and laboratory procedures used in andrology.
Diagnostic Skills
- Support or perform diagnostic procedures related to male infertility.
- Support the evaluation of male reproductive disorders.
- Review relevant patient and laboratory information.
- Identify findings requiring further clinical assessment.
- Follow approved diagnostic standards and procedures.
Laboratory Competencies
- Understand laboratory procedures related to male reproductive health.
- Handle specimens according to approved laboratory protocols.
- Interpret relevant laboratory results within professional authority.
- Maintain accurate laboratory records.
- Follow quality-control and safety requirements.
- Protect patient privacy and sensitive clinical information.
Communication Skills
- Discuss sensitive health concerns professionally.
- Communicate respectfully with patients and their partners.
- Provide reassurance during potentially uncomfortable discussions.
- Explain complex medical or laboratory information clearly.
- Maintain discretion and confidentiality.
Problem-Solving Ability
- Analyze symptoms and diagnostic information.
- Support identification of possible causes of reproductive-health concerns.
- Contribute to decisions concerning further testing or treatment.
- Work with physicians and other specialists as required.
- Escalate complex or unexpected findings appropriately.
Procedural Experience
The supplied requirements also identify experience with procedures related to the male reproductive system, including vasectomy or varicocele repair, as relevant experience.
Candidates must perform only those clinical or surgical activities permitted by their professional qualification, licence and formally granted privileges.
Candidate Profile
- Professional background in andrology, reproductive laboratory science or a related field.
- Strong knowledge of male infertility and reproductive health.
- Good laboratory and diagnostic abilities.
- Excellent interpersonal and sensitive-communication skills.
- Strong analytical and problem-solving capabilities.
- Ability to work carefully with confidential patient information.
- Commitment to quality, safety and ethical practice.
How to Apply
Interested candidates should apply through the official application method associated with the Fakeeh Care Andrologist (Lab Technologist) vacancy.
The CV should highlight male fertility testing, andrology laboratory work, reproductive-health diagnostics, patient communication and relevant clinical or laboratory credentials.
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IVF Consultant
Employment Type: Full-time
Person-Centered Care
- Perform duties in a manner supporting Fakeeh Care’s person-centered values.
- Respect patient preferences, dignity and confidentiality.
- Communicate clearly and compassionately with patients.
- Support coordinated care across the fertility-services team.
- Maintain professional and ethical clinical relationships.
Continuous Improvement
- Contribute actively to continuous-improvement initiatives.
- Identify opportunities to improve clinical or operational services.
- Participate in quality-development activities within the role’s scope.
- Support evidence-based practice and service evaluation.
- Work collaboratively to improve patient outcomes and experience.
Safety Responsibilities
- Follow all applicable clinical and workplace safety protocols.
- Identify and report job-related safety concerns.
- Take proactive action to address risks within professional authority.
- Support infection prevention and safe clinical practice.
- Participate in safety training and required reporting procedures.
Confidentiality
- Maintain strict confidentiality of patient and organizational information.
- Protect sensitive fertility and reproductive-health records.
- Access confidential data only for legitimate work purposes.
- Follow data-protection and medical-record policies.
- Report suspected confidentiality or privacy breaches.
Ethics and Conduct
- Follow Fakeeh Care’s code of conduct.
- Comply with organizational policies and ethical standards.
- Maintain professional integrity in clinical decision-making.
- Work within approved qualifications and privileges.
- Respect legal, regulatory and licensing requirements.
Mandatory Education
- Complete mandatory education and training requirements.
- Renew required education at least one month before expiration.
- Maintain current professional certifications and licences.
- Participate in continuing medical education.
- Keep evidence of completed training and competency requirements.
Candidate Profile
- Appropriate medical qualifications and professional licensing for IVF practice.
- Experience in fertility assessment and assisted-reproduction services.
- Strong commitment to person-centered care.
- Excellent patient communication and counseling skills.
- Ability to maintain strict confidentiality.
- Commitment to safety, ethics and continuous improvement.
- Ability to work effectively within a multidisciplinary fertility team.
How to Apply
Interested candidates should apply through the official application method associated with the Fakeeh Care IVF Consultant vacancy.
The CV should highlight fertility medicine, assisted-reproduction experience, professional licensing, patient counseling, clinical quality and continuing education.
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Application and CV Tips
Select the Most Suitable Vacancy
Review the professional, clinical and technical responsibilities of each Fakeeh Care vacancy before applying.
Select the position that most closely matches your education, licensing status, experience and verified competencies.
Tailor Your CV
- IT applicants should emphasize technical support, service-desk systems, device deployment, networks and asset management.
- Commercial applicants should highlight healthcare revenue growth, patient acquisition, payer relationships, pricing and marketing strategy.
- Critical Care applicants should emphasize clinical privileges, intensive-care experience, procedures, documentation and teaching.
- Andrology applicants should highlight male fertility testing, laboratory procedures, diagnostics and sensitive patient communication.
- IVF applicants should emphasize assisted reproduction, patient-centered care, licensing, safety and continuing medical education.
Include Professional Licences
Healthcare applicants should clearly list current professional registrations, classifications, licences and clinical privileges.
Include expiry dates where appropriate and ensure all information is accurate and verifiable.
Use Measurable Achievements
Include clear examples of professional impact whenever possible.
Examples may include reduced ticket-resolution time, increased patient volume, improved service-line revenue, clinical-quality outcomes, laboratory accuracy or successful fertility-treatment results.
Prepare for the Interview
Research Fakeeh Care, the relevant hospital or service and the responsibilities of the selected vacancy.
Prepare examples demonstrating technical competence, patient care, ethical judgment, communication, teamwork and continuous improvement.
Job Application Safety Warning
Apply only through official and trusted recruitment channels.
Never pay money for a job application, interview, employment offer, professional licence, recruitment service or visa processing.
Do not share passwords, verification codes, banking information or sensitive identity and medical documents with unverified individuals.
Summary
Fakeeh Care is offering career opportunities in information technology, hospital commercial management, critical care, andrology and fertility medicine.
The vacancies are suitable for technical, managerial, laboratory and medical professionals committed to quality, safety, confidentiality and patient-centered care.
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