GACA Jobs in Saudi Arabia 2026 – New Career Opportunities at the General Authority of Civil Aviation

The General Authority of Civil Aviation, known as GACA, has announced new career opportunities in Saudi Arabia across several professional fields, including research and development, innovation, business intelligence, strategy execution, international cooperation, customer experience, passenger rights protection, and corporate communication.

This recruitment announcement is a strong opportunity for candidates interested in building a professional career in the aviation sector, especially within a government authority connected to civil aviation regulation, development, service quality, passenger rights, and institutional coordination. The available roles are suitable for professionals with backgrounds in administration, research, analytics, strategy, customer experience, communications, international relations, and aviation-related services.

The announcement invites candidates to review more details and apply through the official GACA careers portal. The official GACA careers site presents the organization as connecting the Kingdom to the world through innovation, safety, and excellence. 

About the Company

GACA is the General Authority of Civil Aviation in Saudi Arabia. The authority works within the civil aviation sector and is connected with aviation regulation, services for airlines, airports, passengers, licensing, and aviation-related government services. The official GACA website is listed as a Saudi government website and provides information related to aviation regulations, licensing, updates, news, and services for airlines, airports, and passengers.

According to GACA’s official brief, the authority aims to regulate, develop, and oversee the performance of the civil aviation sector in the Kingdom of Saudi Arabia. This makes GACA an important organization for professionals who want to work in a sector that supports aviation governance, service quality, passenger experience, operational standards, and national aviation development. :contentReference[oaicite:2]{index=2}

The current announcement focuses on professional administrative, analytical, customer-focused, strategy, communication, and international cooperation roles. These roles are not flight crew positions; they are more suitable for candidates interested in aviation administration, public service, policy support, business intelligence, service quality, international aviation relations, and institutional development.

Job Opportunities Overview

• Organization: General Authority of Civil Aviation – GACA
• Country: Saudi Arabia
• Sector: Civil aviation, government services, aviation regulation and development
• Hiring Type: Open career opportunities
• Number of Job Categories Listed: 8 roles
• Application Method: Apply through the official GACA careers portal
• Career Portal: Official GACA jobs page

Available Positions

1. Manager of Beneficiary Services Quality Follow-up Department

The Manager of Beneficiary Services Quality Follow-up Department role is connected to quality and customer experience. This position is suitable for candidates who have experience in service quality monitoring, customer experience improvement, performance follow-up, service evaluation, reporting, and stakeholder satisfaction.

In a civil aviation authority environment, beneficiary service quality is highly important because the organization deals with passengers, aviation service providers, airlines, airports, and other stakeholders. A manager in this field may be expected to monitor service quality indicators, review feedback, improve service processes, support customer experience initiatives, and ensure that service standards are followed.

2. Head of Events Section

The Head of Events Section role is listed under institutional communication. This role is suitable for professionals with experience in event management, corporate communication, government events, stakeholder coordination, media-related activities, internal communication, and official event planning.

A Head of Events Section may be responsible for planning and managing official events, coordinating with internal departments, supporting public communication activities, organizing institutional participation in forums or conferences, and ensuring that events reflect the organization’s professional identity.

3. Head of Research, Development and Innovation Section

The Head of Research, Development and Innovation Section role is connected to business intelligence and analytics. This position is suitable for candidates with strong experience in research, innovation programs, data analysis, strategic studies, policy support, performance improvement, and development initiatives.

Within an aviation authority, research and innovation can support better decision-making, service development, operational improvement, digital transformation, and long-term aviation sector planning. Candidates applying for this type of role should highlight experience in research leadership, innovation management, analytics, reporting, and cross-functional coordination.

4. Passenger Rights Protection Specialist for Air Carriers

The Passenger Rights Protection Specialist for Air Carriers role is listed under quality and customer experience. This role is suitable for candidates interested in passenger services, customer rights, aviation service standards, complaint handling, airline service quality, and regulatory follow-up.

This position may involve supporting the protection of passenger rights, reviewing cases related to air carriers, monitoring service compliance, coordinating with relevant teams, and ensuring that passenger-related policies and procedures are followed professionally.

5. Strategy Execution Supervisor

The Strategy Execution Supervisor role is related to strategy and business intelligence. This position is suitable for candidates with experience in strategic planning, performance monitoring, project follow-up, KPI tracking, business intelligence, reporting, and organizational execution.

A strategy execution role usually focuses on ensuring that approved strategies are translated into measurable actions. The supervisor may support implementation plans, monitor progress, coordinate with departments, prepare performance reports, and help management track strategic objectives.

6. Research and Development Specialist

The Research and Development Specialist role is connected to business intelligence and analytics. This role is suitable for candidates with experience in research, data collection, analysis, development studies, innovation support, reporting, and improvement initiatives.

In the aviation sector, research and development work may support policy development, service improvement, operational studies, customer experience initiatives, technology adoption, and performance benchmarking. Candidates should highlight analytical thinking, report writing, research methods, and data interpretation skills.

7. International Organizations Affairs Specialist

The International Organizations Affairs Specialist role is listed under international cooperation. This position is suitable for candidates with experience in international relations, government coordination, aviation organizations, agreements, international meetings, protocol, policy communication, and stakeholder follow-up.

This type of role may involve coordination with international civil aviation organizations, preparing reports, following up on international commitments, supporting meetings, and ensuring professional communication with external entities. Strong English communication skills and knowledge of international cooperation processes may be valuable for this type of position.

8. International Relations Specialist

The International Relations Specialist role is also connected to international cooperation. This position is suitable for candidates who have experience in diplomatic communication, international partnerships, government relations, aviation cooperation, research, and coordination with external stakeholders.

International relations roles in aviation can support cooperation agreements, official communication, international forums, regulatory coordination, and representation-related activities. Candidates should highlight communication skills, policy awareness, English language ability, report writing, and stakeholder management experience.

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Requirements

General Requirements for This Type of Job

The announcement does not provide detailed official requirements such as exact qualifications, years of experience, nationality conditions, language requirements, or professional certifications for each position. Therefore, the following points are general expectations commonly required for similar government, aviation, strategy, customer experience, communication, and international relations roles. These are general expectations and are not official GACA requirements unless confirmed on the official careers portal.

• Relevant academic qualification related to the applied role, such as business administration, aviation management, public administration, international relations, communication, data analytics, quality management, strategy, or a related field.
• Professional experience related to the specific position.
• Strong written and verbal communication skills.
• Ability to work with internal departments and external stakeholders.
• Good analytical and reporting skills, especially for strategy, research, business intelligence, and development roles.
• Customer service and service quality awareness for passenger rights and beneficiary experience roles.
• Event planning and institutional communication skills for communication-related roles.
• Knowledge of government procedures, aviation sector operations, or regulatory environments may be an advantage.
• Professional English language skills may be useful, especially for international cooperation roles.
• Ability to use digital tools, prepare reports, manage data, and follow up on tasks accurately.

Benefits

General Benefits of Working in This Field

The announcement does not mention specific benefits such as salary, allowances, medical insurance, training programs, annual leave, or other employment advantages. Therefore, the following are general benefits commonly associated with careers in aviation authorities, government entities, and civil aviation organizations. These are not officially confirmed by GACA unless stated in the official job posting.

• Opportunity to work in Saudi Arabia’s civil aviation sector.
• Professional exposure to aviation regulation, service quality, passenger rights, strategy, and international cooperation.
• Career growth in a government-related aviation environment.
• Opportunity to contribute to aviation development, customer experience, and institutional excellence.
• Exposure to cross-functional work involving strategy, analytics, communication, and stakeholder coordination.
• Potential to build specialized experience in aviation administration and public sector operations.

Salary Information

The salary is not disclosed in the announcement. Candidates should not assume any specific salary amount before receiving official confirmation through the GACA recruitment process.

In general, compensation for government and aviation-related professional roles depends on the position level, qualification, years of experience, specialization, internal grading, interview results, and official employment policy. Applicants should review the official job details on the GACA careers portal and confirm salary and benefits during the recruitment process.

Job Location and Work Environment

The exact city or office location for each vacancy is not mentioned in the announcement. Since the roles are with the General Authority of Civil Aviation in Saudi Arabia, candidates should confirm the specific work location through the official GACA careers portal during the application process.

The work environment is expected to be professional, administrative, and government-sector oriented. Depending on the role, employees may work with departments related to quality, customer experience, institutional communication, strategy, business intelligence, analytics, research, international cooperation, passenger rights, and organizational performance.

These positions may require coordination with internal teams, external aviation stakeholders, government entities, service providers, airlines, airports, or international organizations depending on the job function.

How to Apply

Interested candidates should apply through the official GACA careers portal. The GACA careers page allows applicants to explore opportunities and submit their resume.

• Application Method: Apply through the official GACA careers website.
• Important Step: Review the job description carefully before applying.
• Application Tip: Select the position that matches your qualification, experience, and professional background.
• Document Tip: Prepare an updated CV before submitting the application.

Required Documents

The announcement does not include a full document checklist. However, candidates applying for similar professional government and aviation roles are generally advised to prepare the following documents before applying through the official portal.

• Updated CV with correct contact information.
• Educational certificates related to the applied role.
• Professional experience certificates, if available.
• National ID or residency-related documents, if requested during the application process.
• Professional certifications related to quality, customer experience, data analytics, strategy, business intelligence, communication, project management, or international relations, if available.
• Portfolio or work samples for event management, research, analytics, reporting, or strategy roles, if requested and non-confidential.
• References from previous employers, if required at a later stage.

CV Writing Tips for This Job

Candidates applying for GACA roles should prepare a professional CV that clearly connects their experience to the exact position. Since the announcement includes different departments, applicants should avoid using one general CV for all roles and should customize the CV based on the target job.

CV Tips for Quality and Customer Experience Roles

• Highlight experience in service quality, customer experience, complaint handling, performance follow-up, and customer satisfaction improvement.
• Mention any experience related to passenger services, aviation services, public services, or regulatory customer experience.
• Include achievements related to improving service levels, reducing complaints, or developing customer journey improvements.
• Show your ability to prepare reports, analyze service data, and coordinate with stakeholders.

CV Tips for Strategy and Business Intelligence Roles

• Highlight strategic planning, KPI monitoring, performance reporting, business intelligence, dashboards, analytics, and data-driven decision-making.
• Mention experience with research, development, innovation, performance management, or organizational transformation.
• Include tools used for reporting, data analysis, project follow-up, or performance monitoring.
• Show examples of strategy execution, initiative tracking, and measurable business improvements.

CV Tips for Communication and Event Roles

• Highlight event planning, corporate communication, institutional communication, public relations, media coordination, and stakeholder engagement experience.
• Mention events, forums, conferences, campaigns, or official programs you have supported.
• Show organization, planning, vendor coordination, protocol, and timeline management skills.
• Include achievements related to successful event delivery or communication campaigns.

CV Tips for International Cooperation Roles

• Highlight international relations, government coordination, stakeholder communication, policy support, and report writing experience.
• Mention any experience with international organizations, official meetings, agreements, or cross-border cooperation.
• Show strong English communication skills and any additional language skills if relevant.
• Include examples of coordination with external entities, preparing briefs, or supporting official delegations.

Tips for Applicants

• Apply only through the official GACA careers portal.
• Read the full job description before submitting your application.
• Customize your CV for the exact position.
• Use a clear professional CV format.
• Highlight aviation, government, public sector, regulatory, or customer service experience if available.
• For analytics roles, include measurable reporting and data analysis achievements.
• For international roles, highlight language skills and international communication experience.
• For customer experience roles, show service quality and complaint handling experience.
• Do not include unsupported claims or unverified experience.
• Confirm all salary, benefits, job location, and employment details through the official recruitment process.

Frequently Asked Questions (FAQ)

What organization announced these jobs?

The jobs are announced by the General Authority of Civil Aviation, known as GACA, in Saudi Arabia.

What types of positions are available?

The available positions include roles in customer experience, passenger rights, events, research and development, innovation, strategy execution, business intelligence, international organizations affairs, and international relations.

How many job titles are listed?

The announcement lists 8 job titles. The number of vacancies for each job title is not mentioned.

Is salary mentioned in the announcement?

No, salary details are not mentioned. Candidates should confirm salary and benefits through the official GACA recruitment process.

How can candidates apply?

Candidates can apply through the official GACA careers portal. The official careers page includes job listings and resume submission options. 

Summary

The General Authority of Civil Aviation in Saudi Arabia has announced new career opportunities across multiple professional fields. The available roles include Manager of Beneficiary Services Quality Follow-up Department, Head of Events Section, Head of Research, Development and Innovation Section, Passenger Rights Protection Specialist for Air Carriers, Strategy Execution Supervisor, Research and Development Specialist, International Organizations Affairs Specialist, and International Relations Specialist.

These roles are suitable for candidates with experience in aviation administration, customer experience, service quality, passenger rights, institutional communication, strategy, business intelligence, research, innovation, international cooperation, and stakeholder management.

Candidates should apply through the official GACA careers portal, prepare a professional CV, and review the official job requirements carefully before submitting an application.