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Do you want to achieve professional success in a place that values your abilities and provides you with opportunities for growth?
we offer a work environment that encourages innovation and continuous development. We are looking for individuals who have the ability to provide innovative solutions and tackle challenges with enthusiasm.
If you are someone striving for excellence and success in your field, our collaborative and evolving environment is the ideal place for you. You will have the opportunity to learn new skills, interact with a team of professionals who share the same vision, and receive the full support we provide to help our employees become leaders in their fields. We aim to assist you in achieving your ambitions.
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National Head of Learning and Development
What you’ll do?
- Create and implement a comprehensive training strategy that aligns with the company's corporate objectives, supports Vision 2030, and accelerates workforce nationalization (Saudization) across all brands and regions.
- Design and deliver impactful leadership development programs for mid-to-senior management to strengthen succession planning and ensure a continuous flow of capable leaders.
- Lead the design and deployment of high-quality, culturally relevant training programs—including classroom, e-learning, and blended solutions—that enhance technical expertise, sales performance, and customer service excellence.
- Define clear KPIs for all L&D initiatives and use data-driven analysis to measure training effectiveness, program adoption, and direct impact on business performance, reporting these insights to senior leadership.
- Build and maintain strong relationships with internal business leaders, government entities, academic institutions, and external training providers to ensure alignment with industry best practices and national workforce development initiatives.
- Collaborate with business leaders to understand key sales and aftersales processes, developing training that ensures compliance, optimizes performance, and enhances the end-to-end customer journey.
Service Manager - MHERO & VOYAH KSA
Who you are?
- You bring 8-12 years of automotive aftersales experience, with at least 4-6 years in a senior service leadership role within a dealership, ideally representing a premium or technology-focused automotive brand.
- You have a natural customer-first mindset and the emotional intelligence to handle sensitive situations, ensuring every interaction reflects the quality and hospitality of the Mhero & Voyah brands.
- You possess strong operational and financial acumen, with a proven ability to manage KPIs (warranty accuracy, audit scores, repeat repairs), control costs, and drive sustainable profitability.
- You excel at building a cohesive team culture, developing talent, conducting performance reviews, and empowering your people to deliver their best work.
- You have deep knowledge of OEM aftersales standards, workshop workflows, and diagnostic processes. You are proficient in using DMS and digital platforms to support online booking, digital inspections, and performance reporting.
Who are we?
Al Ghurair is a leading diversified family business group in the Middle East, founded in 1960 with operations spanning six key industry sectors: Foods and Resources, Properties, Construction and Services, Energy, Mobility, and Ventures. Headquartered in Deira, we are proud to employ approximately 28,000 people across more than 50 countries worldwide.
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