Are you looking to work in a place that encourages you to achieve personal success and contribute to team success?
we believe that every individual contributes to achieving our shared goals. We are looking for passionate individuals ready to join our team, which works seamlessly to provide innovative solutions in the field. If you are ready to contribute to projects that promote continuous improvement and development, we offer you a professional work environment where you will have the opportunity to enhance your skills and work on exciting projects.
We value your passion and interest in developing your capabilities, and we provide you with all the support needed to achieve that. Additionally, we offer continuous professional development opportunities and the ability to achieve your goals in an environment that motivates you to perform your best.
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Support Engineer
About the job
Position Overview
Mid Support Engineer provides first-level support to clients for projects and products offered by the company. This role involves more advanced troubleshooting and providing support to ensure smooth project and product operations. The position requires a deeper understanding of the company's products, technical skills, and the ability to handle more challenging support cases, including guiding junior team members and collaborating with higher support levels or specialized teams to ensure client satisfaction and SLA adherence.
Key Responsibilities
- Handle support requests from clients that require intermediate knowledge related to projects and products.
- Provide detailed business and technical guidance and solutions to clients and end-users.
- Log all support activities, issues, and resolutions in the ticketing system with precision and clarity.
- Escalate highly complex or unresolved issues to higher support levels or specialized technical teams when necessary.
- Assist in the creation and updating of support documentation and knowledge base articles.
- Maintain effective communication with clients and internal teams to ensure timely resolution and satisfaction.
- Contribute to ongoing process improvements for support services and client experience.
Business Development Officer
Key Responsibilities
1) Prospecting & Lead Generation
- Conduct structured market research and targeting (industry, company size, revenue).
- Generate leads via direct outreach, campaigns, events, partnerships, and referrals.
- Develop strategies to qualify prospects (budget, timeline, decision makers, & needs).
- Enter and maintain all leads and activities in the CRM with complete accuracy.
- Collaborate with all functions to ensure smooth handover of qualified leads.
2) Initial Outreach & Relationship Building
- Conduct first contact calls and client meetings with structured agendas.
- Profile and deeply understand client challenges, goals, timelines, and constraints.
- Position the organization as a strategic partner, not only a service provider.
- Document all interactions and client intelligence in CRM and written records.
Business Development - Consulting
Experience & Qualifications
- 7+ years of experience in business development and lead generation in the consulting industry, especially in digital transformation and management consulting.
- Strong ability to build new connections and secure high-level meetings with prospective clients.
- Consulting and strategic business planning skills tailored to the KSA market.
- Excellent communication and presentation skills (Arabic and English preferred).
- Strong analytical and problem-solving abilities to design customized solutions.
- Ability to work effectively in a team-oriented and fast-paced environment.
- Proven track record of successful project management and deal closure.
- Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
Consulting Manager, Innovation
Required Qualifications
Education
- Bachelor’s or Master’s degree in Innovation Management, Engineering, Computer Science, Business, Digital Transformation, or related fields.
Certifications
- GINI – Global Innovation Institute (CInP, CInS, CInO).
- DGA or SDAIA certifications (preferred).
- Project Management (PMP, PRINCE2, Agile/Scrum).
- AI-related certifications (Applied AI, Generative AI, Data Governance).
- ISO Innovation Management certifications (ISO 56000 series) preferred.
Experience
- 7–12 years of experience in consulting firms, innovation, digital transformation, or emerging technologies.
- Prior experience working with Saudi government entities is strongly preferred.
- Hands-on experience implementing DGA compliance, Qiyas Maturity Index, Emerging Technologies Indicators, and AI governance frameworks.
- Proven success in building innovation units, labs, or digital innovation programs.
Senior Accountant
About the job
Position Overview
A highly skilled and detail-oriented Senior Accountant to join the team. The ideal candidate will have a solid understanding of accounting principles, strong analytical skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Manage the full accounting cycle, including journal entries, general ledger, and financial closing.
- Handle Zakat, VAT, and Withholding Tax in accordance with ZATCA regulations.
- Prepare, review, and submit tax and Zakat returns on time.
- Ensure proper accounting treatment and approvals of financial transactions.
- Coordinate with external and internal auditors, providing required documents and explanations.
- Prepare periodic financial statements and management reports.
- Ensure compliance with IFRS and local statutory requirements.
- Work with ERP and accounting systems efficiently.
- Support management with financial analysis and decision-making.
- Prior experience in IT or technology companies is highly preferred.
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