Join a team shaping the future of digital, connectivity, and enterprise solutions in Saudi Arabia. From advising on cutting-edge technology contracts to designing scalable solutions and driving post-sales success, your impact will be visible across clients, products, and operations. Grow, innovate, and lead with us. ↚
Principal Legal Specialist – Technology & Telecom
Role: Provide legal guidance on technology transactions, SaaS, AI, cybersecurity, IoT, and related matters for Aramco Digital.
Key Responsibilities:
- Advise on a broad range of technology and telecommunications legal matters.
- Support SaaS, reseller, partnership, product development, and IP agreements.
- Ensure compliance with corporate governance and internal policies.
- Provide legal counsel across AI, industrial IoT, and cybersecurity initiatives.
Sr. Pre-Sales Engineer
Role: Provide technical support to sales teams, ensuring solutions align with customer needs and business objectives.
Key Responsibilities:
- Collaborate with Sales to understand client requirements and technical environments.
- Participate in customer meetings, workshops, and solution discussions.
- Translate business needs into technically viable solution designs.
- Ensure alignment between proposed solutions and ADC product portfolio.
Customer Success Manager (CSM)
Role: Own post-sales customer relationships, driving adoption, retention, satisfaction, and long-term growth.
Key Responsibilities:
- Serve as primary relationship owner for post-sales customers.
- Build trusted advisor relationships with key stakeholders.
- Conduct regular check-ins, service reviews, and QBRs.
- Align solutions to customer business objectives and mitigate risks.
- Monitor usage metrics and proactively identify churn risks.
Principal System Integration Solution Architect
Role: Design scalable, end-to-end technology solutions across IT infrastructure, ERP, digital transformation, and consulting domains.
Key Responsibilities:
- Design comprehensive solution architectures across IT, ERP (SAP, Oracle, Dynamics 365), and consulting.
- Translate business requirements into cost-effective, competitive solution designs.
- Support large-scale proposals and ensure alignment with market standards.
- Ensure commercial viability and scalability of solution designs.
Support Operations Expert
Role: Oversee day-to-day customer support operations, including Call Center and L1 Technical Support teams.
Key Responsibilities:
- Supervise Call Center and L1 Technical Support operations.
- Ensure timely and effective handling of customer inquiries and incidents.
- Monitor workload distribution, service queues, and resource allocation.
- Maintain SLA compliance and high service quality.
- Drive continuous improvement initiatives for operational efficiency.
- Sales Account Manager
- Sales Account Manager
- Business Development Manager
- Sr. System Integration Presales Engineer